Returns & Exchanges
We want you to love your Monos pieces, which is why we offer a 30-day return window for all unworn apparel and unused accessories in their original packaging. All domestic returns are processed through our online portal to ensure a seamless experience for our community.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging with all tags attached to ensure they are protected during transit.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing